We aim to build lasting relationships with all our customers and partners.
And the ultimate test of a relationship is the quality of service when it really matters.
That is why we work hard to deliver a claims service that you can be proud of.
Bringing together specialist expertise and resources, we offer emergency support on a 24/7/365 basis when required and to service standards that are agreed with you.
We’ll keep you up to date with our performance, sharing stats and feedback – positive and otherwise. And we listen, improving wherever we can to keep us ahead of the pack.
Most importantly we’re joined up. Our underwriting and claims teams work together so that you know we’re just as responsive to the complex claims as the simple ones.