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Coronavirus - COVID 19 - Retail Travel


For information on Coronavirus and how it affects your travel insurance policy, please read the following document.

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Millstream sponsors Civil Society’s People & Culture Conference


Millstream is proud to help support this important event as part of its commitment to the charity and NGO community.  These organisations face unique risks and we’re delighted to contribute our experience to helping manage them as well as provide safety nets with our Travel, Personal Accident and Kidnap & Ransom insurances.

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Helping careers take off


Millstream’s Global Flying team is supporting the Pilot Careers Live and Flight Crew Futures events ( throughout 2019.

Our loss of licence and training expenses covers provide invaluable protection for qualified pilot’s income and for the massive investment that aspiring pilots make in their training.

Call one of the team for more information.

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Thomas Cook - Collapse - Guidance


Thomas Cook – 23/09/19

On 23rd September 2019, Thomas Cook has confirmed that all the UK companies in its group have ceased trading.

As a result, all holidays and flights provided by these companies have been cancelled and are no longer operating.

The Government and the Civil Aviation Authority are now working together to do everything they can to support passengers due to fly back to the UK with Thomas Cook between 23rd September 2019 and 6th October 2019. Depending on your location, this will be either on CAA-operated flights or by using existing flights with other airlines.

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Sri Lanka – Terrorism Incident - Guidance


On 21st of April, Sri Lanka experienced multiple terrorist suicide bombings across churches and hotels located in Colombo, Negombo and Batticaloa. This has sadly resulted in an extensive loss of life and injuries.

The Foreign and Commonwealth Office (FCO) now advise against all but essential travel to the Sri Lanka in light of the ongoing security operation and the heightened risk of further terrorist attacks.

The Foreign and Commonwealth Office advised that “Security has been stepped up across the island. A State of Emergency and night-time curfew remain in place. The Sri Lankan authorities have made a number of arrests in relation to the attacks, and security operations are ongoing, including controlled explosions of suspicious packages and vehicles, and temporary evacuations of buildings. However, the extent of any continued threat following the 21 April attacks remains unclear. On 24 April 2019, the Sri Lanka police issued a warning that mosques may be targeted by attacks, specifying ‘Aulia’ Mosques connected with the ‘burial sites of Muslim Saints’.”

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Nexus Acquires Hiscox Global Flying


PRESS RELEASE: Leading independent specialty Managing General Agent Nexus Group today announces that it has completed the acquisition of Hiscox Global Flying (“HGF”) via an asset purchase into Millstream Underwriting Limited (“Millstream”), a Nexus Group Company which specialises in Accident & Health and Travel insurance.

HGF provides insurance for Aviation professionals to protect against the financial consequences of loss of license and training expenses resulting from bodily injury or illness. The business was established in 1996 and acquired by Hiscox in 2006. While full ownership of HGF will transfer to Millstream, Hiscox will continue to provide underwriting capacity for the business. 

The HGF customer base is principally airline pilots, with the remainder of the book comprising helicopter pilots, air traffic controllers, cabin crew and marine personnel. HGF provides both group and individual policies predominantly in the UK and Europe, with some wider international business. 

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Accompanying charity growth with risk management


TIM BRANGWYN, managing director of insurer MILLSTREAM UNDERWRITING, says risk management should be embedded at an early stage in a charity’s growth plan.

Extraordinary people make extraordinary things happen. The courage, determination and talents that drive charity workers, staff, fundraisers and volunteers to the most difficult territories, often in the most difficult circumstances, set them and their charity apart.

Charities are launched for all the right reasons, above all getting people out in the field to make a difference. But a growth strategy that does not address the risks faced by charities may result in unexpected consequences that are detrimental to future expansion, and potentially limit the overall success and reach of a charity.

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Earthquakes - Indonesia - Guidance


On 5th August, the island of Lombok experienced an earthquake of magnitude 6.9, which has sadly resulted in casualties on Lombok and Gili Islands, along with some damage to buildings in Bali.

The Foreign and Commonwealth Office (FCO) advise against all but essential travel to the Gili Islands (Gili Trawangan, Gili Meno and Gili Air), off the north-west coast of Lombok. There is a risk of aftershocks, which could cause further damage to buildings and pose risks to safety. In the event of serious injury, access to immediate medical assistance on the islands is extremely limited. The Indonesian authorities are working to assist people to leave the Gili Islands via boat to Lombok should they wish to do so.

The Foreign and Commonwealth Office has also advised that ‘We are in contact with the Indonesian authorities who are mobilising a response in the Gili Islands and Lombok, including to help people leave the Gili Islands should they wish to do so. Lombok and Bali airports are open and operational. The National Disaster Mitigation Agency (BNPB) 24-hour hotline can be contacted on +62 85792240799.

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Wild Fires - Greece - Guidance


The recent wildfires in southern Greece, including close to Athens, have sadly resulted in loss of lives and significant local disruption.

Most visits to Greece, including Athens, however are unaffected.

The Foreign and Commonwealth Office has advised that ‘You should keep up to date with local media reports and follow the advice of the Greek authorities in affected areas. If you’ve been affected by the wildfires and need consular assistance, you can call the British Embassy in Athens on +30 210 7272 600. If you’re in the UK and worried about a British national in Greece, call the FCO on 020 7008 1500.'

Recognising the FCO commentary, Millstream Underwriting's advice to policyholders is:

Speak to your carrier for updated travel information before travelling to the airport or point of international departure. If you are in the area please follow the advice of the local authority.

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Millstream Underwriting Secures Lloyd’s Coverholder Status


Millstream Underwriting, part of leading independent specialty Managing General Agent Nexus Group, today announces that it has become an approved Lloyd’s Coverholder.

Mark Copsey, Development Manager, Millstream, said:

“We’re delighted to announce that Lloyd’s has approved Millstream Underwriting as a Coverholder, representing another important step forward in our continuing product diversification and growth.

This is great news for us, our clients and prospects, as it gives us added capacity and capabilities in our target markets. It’s also a reflection of the high quality of our team and the partners in our supply chain that deliver such an excellent service.”

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