Millstream perceptive underwriting

Faces and names…

 

We work hard to build a team with the mix of talents that will serve you well.

The lined faces are testimony to years of hard-earned experience balanced by the flush of youthful exuberance.  We’ve brought in some younger people too!

Please contact any of us to discuss your next opportunity or if you’re interested in being part of our story.


Aaron Williams

Aaron Williams ACII  

Senior Underwriter

T: +44 (0) 20 3019 1105
E: .(JavaScript must be enabled to view this email address) Show details

Aaron joined the underwriting team in June 2017 from Compass where he was Senior Underwriter for 5 years. With more than 12 years underwriting experience gained with insurers, MGAs and brokers, Aaron brings a rounded perspective and bags of Personal Accident, Travel and Life expertise.

Outside work Aaron is a football fan (a Gooner) and enjoys playing the guitar.

Andrew Isherwood

Andrew Isherwood  

Head of Service Delivery

T: +44(0) 207 626 2443
E: .(JavaScript must be enabled to view this email address) Show details

Andrew joined Millstream as Head of Service Delivery in October 2019. With more than 25 years experience, specialising in travel insurance, emergency medical assistance and claims handling, he is a great believer in the value that good service brings to customers in need and is responsible for delivering this across our business. Away from work, Andrew is an avid cricket fan.

Ashleigh Henderson

Ashleigh Henderson Cert CII  

Underwriter

T: +44 (0) 20 3362 4409
E: .(JavaScript must be enabled to view this email address) Show details

Ashleigh joined us in July 2016 bringing nearly 10 years of insurance & underwriting experience. Prior to joining Millstream Ashleigh was at Ageas in London where he spent 5 years as part of their underwriting team gaining expertise in UK Group and Individual Personal Accident, Business and Leisure travel risks.

Ashleigh now focuses on Employee Benefits Personal Accident & Travel schemes and Specialist UK Retail Travel schemes.

Dan Hallmark

Dan Hallmark Cert CII  

Senior Underwriter

T: +44 (0) 203 011 5703
E: .(JavaScript must be enabled to view this email address) Show details

Daniel joined Millstream in June 2017 and has 17 years industry experience, 12 years of which have been in Accident & Health. Having worked for both ACE and Aviva, Daniel has built up extensive knowledge of the A&H Affinity and Corporate markets within the UK.

Ian Groves

Ian Groves  

Senior Development Underwriter - Millstream Global Flying

T: +44 (0) 203 0191 120
E: .(JavaScript must be enabled to view this email address) Show details

Ian joined Millstream following the acquisition of the Global Flying Services portfolio from Hiscox in December 2018. An acknowledged expert in Loss of Licence and Personal Accident classes, particularly for aviators, Ian brings a wealth of experience to the team having worked for more than 30 years in the London market.


Millstream Meet The Team Series - Ian Groves

James Roome

James Roome  

IBA Technician

T: +44 (0)203 011 5743
E: .(JavaScript must be enabled to view this email address) Show details

James joined Millstream in 2017 in an IBA Accounts Role within the Finance Team. His previous insurance experience is working for XChanging while studying Law at the University of Hertfordshire. He is also a trained Chef having been a Sous and Head Chef at a Gastro pub in St Albans.

Jenny Gu

Jenny Gu  

Development Underwriter - Millstream Global Flying

T: +44 (0) 203 0191 121
E: .(JavaScript must be enabled to view this email address) Show details

Jenny joined the Millstream team following the acquisition of the Global Flying Services portfolio from Hiscox in December 2018.

A graduate of the University of Auckland, Jenny has gained underwriting experience over the last 5 years and brings a keen eye for detail with a passion for developing the business.

Katie English

Katie English Cert CII  

Assistant Underwriter

T: +44 (0) 203 011 5646
E: .(JavaScript must be enabled to view this email address) Show details

Katie added further expertise to our underwriting team in November 2016. Already qualified to Cert CII level, she brings several years of experience in a broking environment and a determination to continue to develop both her knowledge and our capabilities. Outside work she is a keen badminton player.

Martin Mills

Martin Mills ACII  

Non-Executive Chairman, Millstream Underwriting

T: +44 (0) 207 626 2414
E: .(JavaScript must be enabled to view this email address) Show details

​Martin has over 30 years insurance industry experience. He developed Millstream to become a leading affinity accident & health insurance provider in the UK, insuring in excess of 500,000 people every year. Prior to establishing Millstream, Martin spent 11 years at Home and Overseas Insurance Company with responsibility for the sales, development and underwriting teams.
Martin is Chairman of the Travel Insurance Industry Committee.

Nicola Bugg

Nicola Bugg  

Financial Controller

T: (0) 203 362 4420
E: .(JavaScript must be enabled to view this email address) Show details

Nicola joined Millstream in May 2019 as Financial Controller having gained initial experience with 5 years in an accountancy practice while qualifying as a Chartered Accountant.

Following qualification Nicola moved into the insurance world, working for 7 years at Willis Towers Watson and, most recently, Marsh & McLennan before joining the team.

Outside work Nicola enjoys the gym and travelling.

Paul Cockley

Paul Cockley  

Senior Underwriter

T: +44 (0)20 3019 1122
E: .(JavaScript must be enabled to view this email address) Show details

Paul joined Millstream in June 2020 having spent 14 years in various underwriting roles across both the Lloyd’s and company market, underwriting a broad range of A&H risk including Corporate PA & Travel, Professional & Amateur sports, individual PA and retail travel.

Outside of work Paul is a keen cricketer and enjoys the rollercoaster ride of being a West Ham supporter.

Paul Lancaster

Paul Lancaster Cert CII  

Service Delivery Executive

T: +44 (0) 203 362 4415
E: .(JavaScript must be enabled to view this email address) Show details

Paul joined Millstream’s Client Support and Operations team in 2007. Within his role he undertakes responsibility for liaison with the FCA and Financial Ombudsman Service. Prior to Millstream, he worked for 7 years in the UK travel insurance sector in both direct and broker driven travel teams. Paul has a BA in History from the University of Otago, New Zealand.​

Roberto Amati

Roberto Amati  

Director, Millstream Underwriting

T: +44 (0) 207 626 2381
E: .(JavaScript must be enabled to view this email address) Show details

Rob joined Millstream in August 2018 with 20 Years’ experience in the financial services sector in a variety of leadership, sales and underwriting roles. Prior to joining Millstream he spent 10 years at RSA working in the regional commercial insurance market.

Samantha O’Connor

Samantha O’Connor  

Project Manager

T: +44(0) 203 011 5614
E: .(JavaScript must be enabled to view this email address) Show details

Sam has worked in the insurance industry for over 18 years with a project management and customer centric background, Sam has marketed new initiatives to existing and new clients, developed and launched new products and websites.

Sam has an extensive knowledge of the pre-existing medical travel insurance market and developed a screening system to risk assess medical conditions.

Outside of work Sam focuses her time on her young family and has become a master Lego builder and is learning to do a cartwheel!

Stephen Johnson

Stephen Johnson Cert CII  

Service Delivery Executive

T: +44 (0) 20 3362 4414
E: .(JavaScript must be enabled to view this email address) Show details

Stephen joined Millstream in March 2019 into the Service Delivery Team having gained six years insurance experience at AXA where he worked in travel claim teams, with a particular focus on the use of data, technical claims review and ensuring best practice.

Outside work, Stephen is an avid motorsports fan and enjoys travelling.

Tim Brangwyn

Tim Brangwyn ACII  

Managing Director, Millstream Underwriting

T: +44 (0) 207 626 2403
E: .(JavaScript must be enabled to view this email address) Show details

Tim joined Millstream in 2016. He has 30 years experience acquired across a range of operational and management roles in both underwriting and broking businesses in the UK regional commercial insurance market.​