For policy queries and advice:
Please contact your issuing agent, you will find their details in your policy documentation.
For claims:
Millstream Claims, 308 - 314 London Road, Hadleigh, Essex SS7 2DD
Email: claims@mstream.co.uk
Telephone: 0845 643 2629
Lines open: 9am – 5pm Monday to Friday
Emergency Assistance for our Travel Insurance policyholders overseas
In case of a medical emergency, contact our emergency assistance service:
Email: assistance@mstream.co.uk
Telephone: +44 (0)20 7183 3751 or +44 (0)845 643 2628
Lines open: 24 hours a day
Millstream Underwriting Ltd
40 Lime Street, London, EC3M 7AY
Telephone 020 7626 2272 • Fax 020 7623 0160
Email mail@mstream.co.uk